Derby Medical Centre

8 Derby Square, Epsom, Surrey, England, KT19 8AG 220 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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Written by a patient
19th January 2015


My own GP (Dr Dean Harris) is outstanding. I cannot praise him highly enough. In general the staff at the Derby Medical Centre (other doctors, nursing staff and receptionists) are professional and conscientious, and from my experience, they do a difficult job extremely well.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
17th January 2015


I cannot think of any improvement. I was dealt with courtesy and active.

Recommend
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
17th January 2015


Ignored by reception staff for 5 mins. No eye contact with staff. Generally not particularly helpful.

29th January 2015
Response from Derby Medical Centre

We are sorry this was your experience. We are currently looking at staff training for reception and hope your next encounter will be more positive.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
17th January 2015


Extremely polite and helpful nurse. Antibacterial gels around surgery would be useful for patients. Thank you.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
17th January 2015


Good. I was at the appointment time. My injection was often without fuss. The nurse was flexible in fixing the next appointment. Could be improved. All the nurses calenders should be available for booking 2015 appointments. I also have encouraged this problem in past years.

Recommend
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

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Resources

Short link to review Derby Medical Centre: http://iwgc.net/ecakd